Customer Interaction and User Experience

Open to financial services organisation, Fintech company and technology provider, worldwide. You do not have to be a Member of The Forum to enter. This category looks specifically at ways you have developed or improved the way your customers’ interact with a specific product, website, or app, or with the overall experience they have with your company.

This category is now closed

Customer Service

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category look specifically at how you have developed the act of taking care of your customer's needs by delivering an enhance professional, helpful, high-quality service?

This category is now closed

Data Usage and Analytics

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category look specifically at innovative ways that you collect, analyze, present, and visualize data for the benefit of the customer.

This category is now closed

Financial Inclusion & Diversity

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category look specifically at ways you are providing specific types of customer with complete access to financial products and services, that are delivered in a responsible and sustainable way.

This category is now closed

Innovator of the Year

Open to individuals and organisations worldwide. You do not have to be a Member of The Forum to enter. This category will reward a company or individual having a significant impact on product and service innovation in the UK. Voting will be completed by Members of The Financial Services Forum.

This category is now closed

Insurance

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category looks specifically at products or services related to the insurance sector.

This category is now closed

Investments

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category look specifically at products and services that impact on the investment on money - from personal investment to the investment banking industry. 

This category is now closed

Marketing & Communications

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category look specifically at ways you have developed your marketing and communication activity for the overall benefit of the customer.

This category is now closed

Mobile & Cybertech

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category looks specifically at product and service innovation specific to mobile and online devices.

This category is now closed

One to Watch

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category looks at all financial service products and services at the earlier stages of launch and development.

This category is now closed

Payments

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category looks specifically at innovation specific to the payments industry.

This category is now closed

Product Development

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This is a catch-all category that highlights the creation of products with new or different characteristics that offer new or additional benefits to the customer.

This category is now closed

Security

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category looks specifically at technologies, processes and controls designed to protect systems, networks, programs, devices, data and individuals from cyber attacks, exploitation and fraud.

This category is now closed

Transforming the Workforce

Open to financial services organisations, Fintech companies and technology providers, worldwide. You do not have to be a Member of The Forum to enter. This category look specifically at policies or practices that are developing your workforce for the long-term benefit of the consumer.

This category is now closed