Workshop Host

Neil Taylor

Managing Partner & Director of Training, Definition





Neil Taylor is a writer and trainer, Managing Partner at Definition, and author of Brilliant Business Writing.

He’s trained people all over the world to be better communicators at work, including everyone from call-centre workers to Cabinet ministers. He’s worked with people like HSBC, Monzo, Schroders, and the FCA. He leads Definition’s writers, designers, filmmakers and AI experts. (And his tombstone will say: ‘He named Ocado.’)

Definition is a team of brand, marketing and communications specialists with a mission to make an unforgettable impact on every business they work with. They’ve created award-winning brands, campaigns and training for FS brands like Santander, Mastercard, Nuveen and many more.