Awards for Innovation & Transformation Showcase - Agenda

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Arrivals & Registrations
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Session 1 - Best Innovation in Customer Service with T. Rowe Price

Winners of the award for the Best Innovation in Customer Service, T. Rowe Price, will walk us through their US Equity Conference 2024 and how they used this event to transform their customer service offering, 

Speaker
T. Rowe Price UK
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Session 2 - Best Website Transformation with AXA Investment Managers

In this session AXA Investment Managers, winner of the Best Website Transformation award, will take us on a journey through the work carried out to transform the Investment Institute platform. 

Speaker
AXA Investment Managers
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Coffee Break
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Session 3 - Best Digital Transformation Project with Jupiter Asset Management

Jupiter Asset Management will take us through their award-winning digital transformation project and how they built the pre-eminent client experience function in the asset management industry. 

Speaker
Norah Prida-Bay
Head of Client Experience - Managing Director
Jupiter Asset Management
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Session 4 - Innovator of the Year (Company)

Fundamental Group will take us through what led to the winning the prestigious Innovator of the Year (Company) award, and what a truly innovative company looks like. 

Speaker
Fundamental Group
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Session 5

Check back after winners have been announced for speaker updates!

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Closing Remarks & Departures
Marketing & Membership
Jasmine Butler
Marketing Manager
Jasmine.Burnham@incisivemedia.com
For Event Information
Gill Excell
Senior Event Manager
ge@thefsforum.co.uk
For Speaker Enquiries
Tom Williams
Senior Conference Producer
tw@thefsforum.co.uk