2025 Winners
A massive congratulations to last night's winners at the Awards for Innovation and Transformation.
Best Innovation in Marketing
Sponsored by Fiducial Communications
Winner: F&C Investment Trust with Fundamental Media
Highly Commended: Ecommpay – Ecommpay For Good
Best Innovation in Product
Winner: Snoop – Snoop Savings
Highly Commended: Independent Governance Group
Best Innovation in Customer Services
Winner: T.Rowe Price – US Equity Conference 2024
Highly Commended: SS&C Technologies – Complaint Resolution Team
Best Innovation in Use of Technology (sponsored by Comwrap Reply)
Winner: Penny Technology Limited – Penny
Highly Commended: Simplify – Transforming Conveyancing With A Single Digital Customer Journey
Janus Henderson Investors – Giving Our Clients The Edge
Best Innovation in Channel or Format (sponsored by Phoebus Software)
Winner: F&C Investment Trust – Closing The Gender Investment Gap On TikTok
Highly Commended: T.Rowe Price – Cinema Of Curiosity At Salone Del Risparmio
Quilter – Quilter Financial Advisers Marketing Toolkit
Best Innovation on a Small Budget
Winner: M&G Investments – Not Another Boring Asset Management Video
Highly Commended: St James’s Place Financial Adviser Academy – Best Job Campaign
Best Digital Transformation Project (sponsored by Publicis Sapient)
Winner: Jupiter Asset Management – Building The Pre-eminent Client Experience Function In The Asset Management Industry
Best Use of AI or Automation (sponsored by Cowry Consulting)
Winner: Janus Henderson Investors – The Birth of TranslAIte
Highly Commended: MQube – Criteria Genius
Most Innovative Use of Social Media
Winner: F&C Investment Trust – An Innovative Social Media Glow Up
Most Transformative Agency Partnership
Winner: Phoenix Group partnering with Cowry Consulting, Nationwide Building Society, Just Group, Royal London, and Brewin Dolphin – Redefining Disclosure
Highly Commended: Macquarie Asset Management and Fundamental Group – ETF Suite Launch Campaign
Best Website Transformation
Winner: AXA Investment Managers with Investment Institute Redesign
Highly Commended: Alliance Witan with Teamspirit – A Website Fit For The Next Chapter Of Our History
abrdn Investment Trusts – Website Transformation Project
Judges Special Award – B2B Innovation
Winner: Phoenix Group with Cowry Consulting, Nationwide Building Society, Just Group, Royal London, and Brewin Dolphin – Redefining Disclosure
Judges Special Award – B2B
Winner: MQube – Criteria Genius
Judges Special Award – Best Creative Leap
Winner: M&G Investments – Dream Machine Podcast
Judges Special Award – B2C
Winner: Finimize – Quality At Scale: How Finimize Uses AI To Deliver Tailored Financial Insights Globally
Judges Special Award – Innovative or Transformative Idea
Winner: Ecommpay – Ecommpay Payouts Via Hosted Payments Page
Innovator of the Year – Company
Winner: Fundamental Group Highly Commended: M&G Investments
Innovator of the Year – Individual
Winner: Anya Zhang – Impax Asset Management